So, you've got some questions huh? Well, luckily we've got some answers for you right here. Below, for your reading pleasure, are links to our Frequently Asked Questions (FAQ) documents. We're hoping that they are comprehensive enough to give you the answers that you need. We're pretty busy 'round here, so if you email us for help it might take a little while for us to get back to you.

Please try to read the FAQs before you shoot an email off to us - why wait for an answer when it's right here in front of you?

Ok, so none of the info above worked for you? You can send mail to one of the addresses below. We'll be able to respond more quickly if your note is sent to the right place to start with, so read the descriptions before you send your message. We'll get back to you as soon as we can.

Support: You read all the relevant FAQs above, really you did. You're still stumped. We're here to help. Be sure to give us all the vitals:

  • what browser you're using
    (bonus: include the version number, ie Netscape 3.0)

  • what operating system you're using
    (Mac or Windows or Unix)

  • where were you when it happened
    (extra points if you copy and paste the URL into your message)
send your super-specific email to:
support@minds.com

Password: Oh, you savvy netsurfer you, you've lost track haven't you? Let us know. Be sure to send your email from the same address you used to register, so we know that you are who you say you are.
password@minds.com

Bugs: You're pretty sure that the broken image you spotted is a bug, not a feature. Or how about that link to nowhere? As much as we'd like to say that we're perfect, we know that there's a chance that we slipped up in a spot or two. So, bad link, broken image, misspelling? Think something on our system is just not working right? Restart your browser and if you can reproduce the problem, please let us know so we can continue to strive towards perfection.
bugs@minds.com

Suggestions: For the armchair executive that lurks within you. You are certain that by doing things just the way that you think we should, we are sure to meet with mind-bogglingly grand success and recognition. Or maybe you just have a clever idea about how to streamline the registration process or make the conferencing system a little more intuitive. Your feedback is our fuel.
suggestions@minds.com

Advertising: If you want information about how to affiliate your company with all the cool stuff that's happening on this site, email:
advertise@minds.com

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